FAQs

If you are unable to find the answer to your enquiry below, please do not hesitate to contact us.

    Delivery & Returns

    When will my order be delivered?

    We offer complimentary worldwide delivery on our watches. If ordering from overseas, delivery will depend on the value of the timepiece and the destination. All import taxes and duties are the responsibility of the buyer.

    If ordering from the UK before 1 PM, your watch will be sent the same working day. The courier will depend on the value of the watch, with all watches delivered the next working day.

    What happens after I purchase a watch?

    If you have purchased a watch from us, we will contact you once the order is complete to provide further information on the delivery process.

    Can I cancel my order?

    You can cancel your order without giving any reason, within 14 days from the day the watch has been delivered to you.

    How do I return my order?

    You can cancel your order without giving any reason, within 14 days from the day the watch has been delivered to you.

    Please contact us at enquiries@acollectedman.com to begin the returns process.

    Straps & Cases

    When will my order be delivered?