Terms & Conditions

BUYING A WATCH FROM US:

OVERVIEW: 

This website is operated by A Collected Man Ltd. Throughout the site, the terms “we”, “us” and “our” refer to A Collected Man Ltd.

A Collected Man Ltd offers this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional Terms and Conditions and policies referenced herein. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of its services. 

Any new features or tools which are added to the current website shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

CLAUSE 9 CONTAINS IMPORTANT LIMITATIONS ON OUR LIABILITY

  1. THE CONTRACT BETWEEN US

Any errors can be corrected prior to submitting your order.

Once submitted, this order becomes an offer, from you to us, to purchase our “Goods” (a watch and associated paraphernalia, possibly including box and paperwork).

If we accept your Order, this will be confirmed by email and the contract between us will only be formed once an Order Confirmation email has been sent to you.

All the Goods on our website, that are listed for sale, are sold subject to availability. If we are unable to supply these, we will contact you through the contact details you have provided to us, to tell you and then we will cancel the Order. If you have already paid for the Goods, we will reimburse you within 4 Working Days of cancellation, unless a fraudulent payment is suspected.

Occasionally, Goods will be listed for sale on the website, but will be unavailable until work has been carried-out on them. We will give you an estimate of how long this may take, when you place your order.

You can cancel your Order any time before dispatch of the Goods.

All Goods will remain for sale on the Website until you have paid for your purchase in full.

By placing an order for Goods on our website, you are confirming you are 18 years of age or older.

We have made every effort to display as accurately as possible the colours and images of our products that appear on our Website. We cannot guarantee that your computer monitor's display of any colour will be accurate.

The packaging of your Goods may vary from that shown on the Website.

We do not guarantee that the boxes or other packaging accompanying your Goods, are authentic.

  1. PRICING AND METHODS OF PAYMENT 

The price of our Goods will be set out in your Order and may change at any time. All prices are in Pounds Sterling, with all payments and refunds being issued in the same. We accept no liability for changes in exchange rates and their impact on buyers based outside the UK.

Our prices include UK VAT at the prevailing rate, and are subject to change until you have paid for the Goods in full. Our prices exclude the cost of delivering your Goods, as well as any transaction charge incurred, which will be added to the final amount due, shown in your order, prior to payment.

Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Prices for our products and services may change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

All Goods must be paid for in full, prior to dispatch.

We accept payments by the following methods if you are based in the UK:

Credit or Debit Card: 2% surcharge.

Cash: We accept cash payments of up to £9,000. You will be asked to provide proof of address as well as identity, for all cash payments.

Cheque: Payable to A Collected Man Ltd, allowing 10 working days for funds to clear into our account.

Bank Transfer: We accept payment by both CHAPS, BACS and faster payment transfers.

If you are based outside the UK, you must pay for all Goods by international bank transfer.

You will see a breakdown of the total amount payable for the Goods, on the Order Summary page.

In certain circumstances, and by negotiation, we will accept a deposit for a watch, prior to payment of the balance by a specified date. This deposit is entirely non-refundable and in the event of failure to pay the balance by the agreed date, will not be returned. 

  1. DELIVERY 

When you place your order,we will contact you to advise you as to a likely delivery date. This will vary according to the availability of the goods and your address, and are only estimates, given in good faith.

In the UK, all goods will be dispatched using Royal Mail Special Delivery service, at a cost of £13, unless another price is quoted on the Order Summary page.

Currently, we cannot deliver Goods to any of the following countries: Afghanistan; Angola; Cuba; Ethiopia; Indonesia; Iran; Iraq; Lebanon; Liberia; Libya, Myanmar/Burma; Nicaragua; Nigeria; North Korea; Pakistan, Rwanda; Sierra Leone; Somalia; Sudan; Syria; Uganda; Zimbabwe; and countries comprised by the former territories of USSR or the Federal Republic of Yugoslavia and/or the Republic of Serbia.

If Goods are to be dispatched to a destination outside the UK, we will endeavor to arrange suitable postage and insurance to send your Goods to you. Please contact us at enquiries@acollectedman.com, before placing your order, if you wish to get a likely time and cost estimate.

A signature by an Adult, aged 18 years or over, is needed for receipt of all Goods, at the delivery address, whether it’s yourself or a member of your household. Any parcel that has been tampered with, or shows signs of damage, should not be signed for and delivery refused.

All goods will be delivered to the address given in the original Order.

Goods may be collected from a location of our choosing, in London, such as our Bank, but only by appointment and with at least one working day’s notice. Delivery of the goods will be completed when they have been delivered to the Address given in your Order, or they have been collected from us.

Under exceptional circumstances, and at our discretion, we may be able to arrange delivery of your Goods in person, in the Greater London area. 

The Goods will be your responsibility from the completion of delivery, and ownership will pass to you, only once we have received payment for them in full.

  1. CUSTOMS & DUTIES 

If outside the UK, you may have to pay import duties or other charges, levied by national authorities, when your Goods enter their country of destination. These are entirely your responsibility.

  1. WARRANTIES

Please see section entitled “WARRANTIES” below.

  1. FAULTY WATCHES

Once delivered, you must inspect the Goods as soon as reasonably practicable, and inform us immediately, if they are faulty, or the Goods are not as described not as described.

Reasonable care must be taken of the Goods, and any that are faulty must be returned promptly, including paperwork, boxes, links, user manual and service papers, within 14 days of notifying us of a fault.

If on inspection, and provided you meet the return requirements mentioned above, the Goods are found to be faulty, we will either, agree to replace the Goods, repair them, or refund you for them, in part or in full.

We will make reasonable deductions for any wear and tear the Goods may have suffered whilst they were in your care. Paperwork has a significant impact on resale value and we may reduce the funds that we return to you by up to 30% of these are missing or damaged.

Return postage, packaging and insurance are your responsibility, but provided the Goods that are returned to us, are found to be faulty, but in otherwise expected condition; we will contribute £13 to your costs of dispatch.

  1. CANCELLATION RIGHTS

You may cancel your order for Goods without giving any reason, within 14 days from the day after the Goods are delivered to you.

We will make reasonable deductions for any wear and tear the Goods may have suffered, or for any repair that needs to be carried-out, as a result of damage incurred, whilst they were in your care. Paperwork has a significant impact on resale value and we may reduce the funds that we return to you by up to 30% if these are missing or damaged.

Return postage, packaging and insurance are your responsibility, but once inspected, provided the Goods that are returned to us, are in the same condition as when they were sent to you; we will contribute £13 to your costs of dispatch.

You must send the Goods back to us within 7 days of sending us your notification to cancel. Provided the conditions above are met, we will reimburse you within 10 days of receiving and inspecting the Goods.

To cancel your order, you must inform us either by email to enquiries@acollectedman.com or write to us at A Collected Man Ltd, 111th Charterhouse Street, London EC1M 6AW.

We may have to cancel your Order, due to Events outside our control or unavailability of stock. We will refund you within 10 working days of our notification being sent to you, of our intention to cancel your Order.

  1. PRIVACY

Your submission of personal information through the website is governed by our Privacy Policy. 

  1. THE LIMITS OF OUR LIABILITY

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind.

In no case shall A Collected Man Ltd, or anyone employed or directly or indirectly associated with it be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. 

Where any state or jurisdiction does not allow the exclusion or the limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control.

An "Event Outside Our Control" means any act or event beyond our reasonable control, including without limitation, acts of God, strikes, lock-outs or other industrial action by third parties, acts of local or central government or other competent authorities, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport, collapse of buildings, accident, interruption or failure of utility services, interruption or failure of our Website or IT system caused by third parties, or delays/non-performance caused by third parties including manufacturers, finance providers, the Royal Mail, Fedex or DHL.

If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

(i) we will contact you as soon as reasonably possible to notify you; and

(ii) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

      If we have reasonable grounds to suspect a fraudulent payment, whether by debit or credit card, we will neither dispatch any Goods, nor carry-out any refunds, until authorized to do so by our bank.

            10. ENTIRE AGREEMENT

          The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision.

          These Terms & Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms & Conditions). 

          Any ambiguities in the interpretation of these Terms & Conditions shall not be construed against the drafting party.

                 11. SEVERABILITY OF TERMS

              In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

                     12. RIGHTS OF THIRD PARTIES

                  Except where expressly stated, this contract is between you and us. No external party to this contract, shall have any right, to enforce any of its provisions. The Contracts (Rights of Third Parties) Act 1999 is expressly excluded.


                       13. WAIVER

                    The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision.

                           14. OUR RIGHT TO VARY TERMS

                        You can review the most current version of these Terms & Conditions at any time at this page.

                        We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes.


                              15. OUR RIGHT TO TRANSFER OUR RIGHTS & OBLIGATIONS

                          We reserve the right to transfer any of our rights and obligations under these Terms & Conditions, to another party, notifying you of this in writing should it occur, but this will not affect any of your rights or our obligations under these Terms & Conditions.

                                   16. JURISDICTION & GOVERNING LAWS 

                              These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England & Wales.


                                     17. HOW TO CONTACT US 

                                Any questions relating to these Terms & Conditions should be sent to legal@acollectedman.com or by post, to Legal Officer, A Collected Man Ltd, 111th Charterhouse Street, London EC1M 6AW.

                                A Collected Man is the trading name of A Collected Man Ltd, registered in England & Wales under company registration number 08929257.  

                                CONSIGNING A WATCH THROUGH US:

                                OVERVIEW:  

                                This website is operated by A Collected Man Ltd. Throughout the site, the terms “we”, “us” and “our” refer to A Collected Man Ltd.

                                A Collected Man Ltd. offers this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here. 

                                By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional Terms and Conditions and policies referenced herein. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

                                Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of its services.

                                Any new features or tools which are added to the current website shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

                                CLAUSE 13 CONTAINS IMPORTANT LIMITATIONS ON OUR LIABILITY

                                1. THE CONTRACT BETWEEN US 

                                If you would like to sell your watch through us, we can attempt to sell it on your behalf, for which we take a commission on the final proceeds of sale and a fixed administrative fee (“Consignment Sale”).

                                You will need to provide us with details of your watch, such as its model, make and condition, by entering the information on our “Sell” page of our website. It’s important this information is as complete and accurate as possible, as whilst any quotation we give you is approximate, non-binding and given in good-faith, it will be based entirely on this information, and any photos you provide us with.

                                Once the information has been uploaded to our website, we will aim to reply with a provisional valuation within a 24 hour period. This will include any recent trading data we are able find on your watch and a suggested listing price. This valuation is given on a Subject to Contract basis and you are under no obligation to accept any valuation that we suggest.

                                If you decide to then proceed with a Consignment Sale, we will arrange for your watch to be posted to our offices, in accordance with our “Delivery” policy below. 

                                On receipt of your watch, we will then arrange for it, as well as its accompanying paperwork, to be inspected. Once authenticity has been confirmed, we will either contact you with a suggested listing price, or we will confirm what further work needs to be completed, why and at what price. 

                                Notwithstanding the inspection of the Goods, you shall remain fully responsible for the Goods. Any inspection will not change your obligations under this contract.

                                We may offer a reduced valuation if the watch is (a) not exactly as described by you; (b) where its condition will have a substantial impact on its value and/or (c) where other factors that were not previously disclosed, have an impact on valuation.   

                                If you decide to proceed with a Consignment Sale, the contract between us will only be formed once we have agreed for work to be carried-out on your watch. This must be agreed before your watch is listed on our website. 

                                You can follow the consignment process by logging-onto your A Collected Man account. We will also endeavor to keep you regularly informed by email or telephone. 

                                1. PRICING AND METHODS OF PAYMENT

                                All prices and payments are in Pounds Sterling and are quoted net. For further information see the VAT margin scheme. If we are due a refund from you, this must be paid in Pounds Sterling.

                                We will transfer the proceeds of sale to the Bank Account nominated by you. You are responsible for ensuring we have the correct Bank Account details. We accept no liability if you provide us with incorrect Bank Account information.

                                Payment will be made by BACS transfer, with cleared funds taking approximately seven working days to arrive, once payment has become due. We reserve the right to arrange payment by another payment method where this is reasonable and we accept no liability for unavoidable delays to payment.

                                If we discover that the watch supplied by you is a counterfeit, stolen, lost or damaged, not fully-owned by you or is in breach of any of your undertakings to us, we have the right to rescind the contract, notifying you by email or telephone as soon as possible. In this event, payment will not fall due and you must refund us the full purchase price paid, within 7 days of receipt of notice from us.

                                If you proceed with a Consignment Sale, then the fees listed in Section 3 apply. Payment will only fall due after expiry of the seven working day “cooling-off” period, that begins after the buyer has received the watch and provided he doesn’t give notice to return the item during this period.

                                Any outstanding sum owed to us, including but not limited to, servicing costs agreed between us, will be deducted from any payment to you.

                                The price quoted excludes import duty or other charges, as referred to in section 6 below.

                                You must pay all amounts due under these Terms & Conditions in full and without any deduction or withholding except as required by law. At any time, we may set-off any amount that you owe to us against any amount payable to you, by us.

                                We accept no liability in the event that we accidentally misquote a valuation given to you for your watch. We will contact you to rectify this as soon as reasonably possible.

                                1. SALE BY CONSIGNMENT

                                If you agree to sell your watch to us by consignment, we will take a commission on the final sale proceeds. Our current commission is 10% of final sale price + £100 administrative charge (exclusive of postage and packaging) with a minimum charge of £250. You will receive the final net sale price less our commission. The costs of any works carried-out will then be deducted from that sum.

                                In order for watches to be listed on our website, they must meet our standards. Once your watch has been inspected, we will determine what work, if any at all, needs to be carried-out on your watch prior to its listing on our website. This and the estimated, associated costs will be added to your A Collected Man account, for your approval.

                                We ask you to set your preferred sale price before we can list your watch on our website. You will also have the opportunity to set a minimum sale price if you would like to. If you set a preferred sale price that is more than our recommended listing price (determined by expert opinion and recent trading data) and your watch fails to sell within its three-month window, the administrative charge of £100 will fall due. This covers our cost of collecting and returning your watch to you, its insurance during that time and our valeting of the watch pre-listing. This is in addition to any other servicing charge that might fall due. If it fails to sell within its original three-month window, you can re-list it for a further three months at our original, recommended valuation, and if after this period, the watch fails to sell, we will return it to you free of charge, except as concerns any additional servicing charge.

                                Once you have set your preferred sale price, accepted any works that need to be carried-out on your watch (if necessary), we will list your watch on our website.

                                We reserve the right to remove your watch at any time and notify you as soon as reasonably practicable, if such action is necessary.

                                By setting the preferred sale price and a minimum sale price, you are authorizing us to sell your watch on your behalf, if an offer is made at or above the preferred or minimum sale price. If an offer is made below either of these, depending upon whether or not you have listed a minimum sale price, we will contact you before proceeding. 

                                By law, online customers are entitled to a 7 working day “cooling off” period, starting the day after the buyer receives their watch. If they choose to cancel their contract during that time, we will notify you of this and your watch will be relisted on our website, once it has been returned to us and has passed our inspection. No payment will be due by us.

                                If no cancellation occurs during that period, or subsequently due to a defect with the watch, we will arrange for payment to you by BACS transfer within 14 working days of the expiry of the cooling-off period.

                                We cannot accept liability for any delay by the customer in returning the watch to our offices. 

                                If you authorise (orally, in writing, including by email) any servicing, refurbishment or other work to be carried-out on your watch, you will be charged the agreed price, regardless of whether the watch is subsequently sold. Estimates are given in good faith, but are only estimates. Where the watch isn’t sold, we will only return it to you on receipt of cleared funds (see “Lien” below).

                                Whilst we reserve the right to vary our commission structure at any time, we will not vary the commission payable by you to us, once a watch has been sold. 

                                If you wish to sell your watch on as a Consignment Sale, besides advertising the watch for sale on our website, or other carefully selected websites, we reserve the right to store and display at any of our offices or display it for sale at a number of select events without notice.

                                You can request that you watch is returned to you at any time, but will need give us at least 48 hours notice by email to enquiries@acollectedman.com. If we’ve incurred any fees on your behalf, you will need to reimburse these before we return your watch to you. We cannot accept any liability for any delay that is beyond our reasonable control.

                                1. DELIVERY 

                                Items must be delivered to A Collected Man, 111th Charterhouse Street, London, EC1M 6AW.

                                Provided you are based in the UK, we will arrange for a pre-paid and insured, Royal Mail Special Delivery envelope and packaging to be sent to you. You should carefully follow-the instructions enclosed on how to safely and securely seal your watch, box and accompanying paperwork. 

                                Royal Mail will insure the content of the package up to a value of £2,500 and our insurance will cover the difference, up to £5,000. If the watch you are sending is worth more than £5,000, we will arrange further cover, on an ad hoc basis. It’s your responsibility to only send your goods when you are satisfied that suitable insurance is in place to cover its value. 

                                We record video footage of all parcels being opened at our offices, in order to prove the nature of the enclosed items. If no items are enclosed, or they not as described, we will inform you and seek an explanation. We reserve the right to refuse the return of your items, until you have paid us our expenses incurred as a consequence. 

                                If you decide not to proceed with a sale once we have given you our recommended listing price, we will return your items to you at our expense, provided you are based in the UK. If not, or if you have breached one of your undertakings to us, we will send the Goods back to you, but only once you have reimbursed us for our associated costs. 

                                We will notify you of the safe receipt of your items, within 48 hours of them arriving at our office.

                                1. RISK & TITLE

                                For the purposes of insurance, your items will be our responsibility, from the moment that they have been successfully accepted by Royal Mail for delivery to us, using our Special Delivery Guaranteed Returns™ license number.

                                Ownership of the watch will pass from you to the end customer only after the cooling-off period required by the Consumer Protection (Distance Selling) Regulations 2002, has expired, without having received notification of cancellation in that period by the Buyer and the transaction hasn’t been cancelled because of a defect with the Goods.

                                1. CUSTOMS & DUTIES

                                If outside the UK, you may have to pay export duties or other charges, levied by national authorities, when your Goods leave their country of origin. These are entirely your responsibility.

                                1. YOUR WATCH

                                You must ensure that your watch and all its accompanying paraphernalia, correspond to their description, be of satisfactory quality and fit for purpose (within the meaning of the Sale of Goods Act 1979), as explicitly or implicitly held out by you, and that they be free from any defects in design, material or workmanship.

                                1. YOUR UNDERTAKINGS TO US

                                All the information that you have provided us with is true, accurate and complete.

                                You haven’t omitted or concealed any fact concerning the provenance, identity, history, quality, authenticity or legal status of your watch that might be regarded by a reasonable buyer as material.  

                                The watch is yours to sell, and you are entitled to do so free from any charge, lien, burden or adverse claim, including all hire. The watch hasn’t been reported as lost or stolen and is not subject to any undisclosed financial arrangement. No one else has any claim to the watch, be it legal, equitable or possessory.

                                The watch has no unreported physical defects, nor has it been altered or tampered with.

                                The watch and all accompanying documentation are original, genuine and accurate.

                                1. REMEDIES AVAILABLE TO US

                                If the items do no comply with your undertakings to us, we will have the right to terminate the contract, reject the items, require you to provide a full refund for the price of the rejected items, recover any costs incurred by us in obtaining substitute items from a third party or to pursue all other remedies afforded by law.

                                      10. LIEN

                                We shall have a general and specific lien over all items in our possession, which are your property, in order to secure payment by you, of any and all sums due, under any contract between us.

                                       11. IN THE EVENT OF LOSS OR DAMAGE

                                If the item that you posted to us is lost or damaged, whilst it is in our care, and you can provide satisfactory proof of dispatch, we will either try to find a like-for-like replacement, or pay you compensation for the actual loss you’ve suffered. The final value of this, will not exceed a trade valuation price, less any other costs that we incurred whilst preparing the items for sale. We will transfer the full amount due to you, within ten working days of receipt of the same from our insurers.

                                        12.PRIVACY

                                Your submission of personal information through the website is governed by our Privacy Policy.

                                        13.THE LIMITS OF OUR LIABILITY

                                You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind.

                                In no case shall A Collected Man Ltd, or anyone employed or directly or indirectly associated with it be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

                                Where any state or jurisdiction does not allow the exclusion or the limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

                                We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control.

                                An "Event Outside Our Control" means any act or event beyond our reasonable control, including without limitation, acts of God, strikes, lock-outs or other industrial action by third parties, acts of local or central government or other competent authorities, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport, collapse of buildings, accident, interruption or failure of utility services, interruption or failure of our Website or IT system caused by third parties, or delays/non-performance caused by third parties including manufacturers, finance providers, the Royal Mail, Fedex or DHL.

                                If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

                                (i) we will contact you as soon as reasonably possible to notify you; and

                                (ii) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

                                      14.SUSPECTED FRAUDULENT PAYMENTS 

                                If we have reasonable grounds to suspect a fraudulent payments, whether by debit or credit card, we will neither dispatch any Goods, nor carry-out any refunds, until authorized to do so by our bank.

                                      15. ENTIRE AGREEMENT

                                These Terms & Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms & Conditions).

                                Any ambiguities in the interpretation of these Terms & Conditions shall not be construed against the drafting party.

                                      16. SEVERABILITY OF TERMS

                                In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

                                       17.RIGHTS OF THIRD PARTIES 

                                Except where expressly stated, this contract is between you and us. No external party to this contract, shall have any right to enforce any of its clauses. The Contracts (Rights of Third Parties) Act 1999 is expressly excluded.

                                       18.WAIVER

                                The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision.

                                        19. OUR RIGHT TO VARY TERMS

                                You can review the most current version of these Terms & Conditions at any time at this page.

                                We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes.

                                        20.OUR RIGHT TO TRANSFER OUR RIGHTS & OBLIGATIONS

                                We reserve the right to transfer any of our rights and obligations under these Terms & Conditions, to another party, notifying you of this in writing should it occur, but this will not affect any of your rights or our obligations under these Terms & Conditions.

                                        21. JURISDICTION & GOVERNING LAWS

                                These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England & Wales.

                                        22.HOW TO CONTACT US

                                Any questions relating to these Terms & Conditions should be sent to legal@acollectedman.london or by post, to Legal Officer, A Collected Man Ltd, 111th Charterhouse Street, London, EC1M 6AW.

                                A Collected Man is the trading name of A Collected Man Ltd, registered in England & Wales under company registration number 08929257.

                                OUR WARRANTIES: 

                                We guarantee the authenticity of all the watches we sell on our website.

                                We provide a FULL or LIMITED 24 Month Warranty on every pre-owned watch we sell.

                                This protects it against manufacturing and mechanical defects, within the following limits:

                                LIMITED WARRANTY – Given the age of the watch, we cannot guarantee that it will (i) keep the expected tolerances for timekeeping, (ii) nor that it will be suitable for use in wet environments or (iii) general water submersion. Deviations in time keeping, or damage caused to your watch by water-ingress are not covered.  

                                All warranties will be registered to your current postal address. To ensure its continued validity, please update us as soon as you change your home address, email address and telephone number.

                                Our Warranties will not cover the following eventualities:

                                -Theft

                                -Loss

                                -Normal Wear & Tear

                                -Damage caused by accidents

                                - Mishandling

                                - Mistreatment or negligence on your part (including damage caused by failure to follow the manufacturer or A Collected Man’s instructions)

                                Equally, our warranties will not cover wear to the watchstrap, glass, the clasp or cosmetic damage. 

                                Your warranty will be invalidated in the event that a 3rd party carries-out any tests or work on your watch without our knowledge and consent.

                                When you return your watch to us and it has a valid claim against our Warranty, if it is still covered by the Manufacturer’s warranty, we reserve the right to proceed with the works through the Manufacturer’s warranty first.

                                Where you have a valid claim against your A Collected Man Warranty, we will, at our discretion, replace or repair your watch, with time not being of the essence for any works carried-out under Warranty.

                                We have final decision on all claims against any of our Warranties. In the event of a dispute, we reserve the right to instruct an independent, third party watchmaker to determine the appropriate course of action. Their decision will be binding on both parties.

                                If you are based outside the UK, you are responsible for any and all charges, taxes or customs duties that might be associated with sending your watch back to us and, our return of it to you.

                                You will equally be responsible for sending and insuring your watch, when you send it back to us for inspection. If you are based in the UK, and you have a valid claim under Warranty, we will pay for the return of your watch once work has been completed.

                                The watch will be your responsibility from when it is returned to the address given in your order.

                                Your warranty is personal to you and non-transferable.

                                To make a claim against a warranty, please contact us at servicing@acollectedman.com

                                OUR SERVICING OFFER:

                                We offer a servicing option, through a trusted, third-party, watch-restoration partner.

                                All watch servicing comes with a 24-month, FULL or LIMITED, A Collected Man Ltd Warranty.

                                We have no control over the cost or time-frame associated with any third-party work on your watch, but will keep you updated throughout the process and seek your approval at all material stages, before proceeding.

                                For the purposes of the contract between us, all rights and obligations shared between us, are the same as if we were consigning your watch for you, except where this would be excluded by law, or practical impossibility.

                                As per clause 10 above, we will hold a general and specific lien over your watch until all sums due have been paid.

                                 

                                Welcome to our new home.

                                Driven by a passion for horology and the pursuit of beautiful things, A Collected Man, is a platform, for those who love and seek, rare, mechanical watches.

                                We believe that there’s an art to collecting and want to offer a curated selection of important watches – whether new, vintage or preowned, in an aesthetic, intuitive and transparent way.

                                Being a London-born business, our sensibilities are imbued with a very British respect for tradition, but globally minded and ready to offer a modern and bespoke service which every collector deserves - whether buying or selling.

                                We hope that you’ll enjoy the new website and grow with us.

                                Sincerely yours,

                                Silas Walton
                                — Founder, A Collected Man