Refunds & Cancellation

You may cancel your order for Goods without giving any reason, within 14 days from the day after the Goods are delivered to you.

We will make reasonable deductions for any wear and tear the Goods may have suffered, or for any repair that needs to be carried-out, as a result of damage incurred, whilst they were in your care.

Paperwork has a significant impact on resale value and we may reduce the funds that we return to you by up to 30% if these are missing or damaged. 

Return postage, packaging and insurance are your responsibility.

You must send the Goods back to us within 7 days of sending us your notification to cancel. Provided the conditions above are met, we will reimburse you within 10 days of receiving and inspecting the Goods. 

To cancel your order, you must inform us either by email to sales@watchxchange.london or write to us at A Collected Man, 111th Charterhouse Street, London, EC1M 6AW. 

Please see our Terms & Conditions for further details.

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